OpenSight

Winter 2023 · Inactive

AI-powered customer support automation for fast-growing companies

Location: San Francisco, US

Founded: 2022

Team size: 3

Industries:

About

OpenSight helps companies quickly scale up their support function and resolve customers' questions much faster. With the latest advancement in LLMs, OpenSight offers accurate answers and action resolution paths resolving >70% of inbound customer inquiries.

Founders

Ruoni WangFounder/CEO
Full-stack engineer with a strong product mind. Prior to OpenSight, Ruoni built several AI/ML applications at Meta AI and is a patent author in Natural Language Processing. Now engineering @ Anima (YC W21).
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Jeff HuangFounder/CTO
Former CTO @ Lunaris Trading, Volatility Strategies and Arbitrage Team Lead @ Akuna Capital
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Victoria WanFounder/COO
In my previous life, I worked in strategic finance for startups and public companies before becoming the first marketing hire at Pry Financials YC W21 (Acquired by Brex). Currently living in Houston with my husband and our Shiba Inu son, Harrison.
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