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Health Harbor

Summer 2023 · Active

Using generative AI to call insurance for healthcare clinics

Location: San Francisco, US

Founded: 2023

Team size: 4

About

We use generative AI to call insurance on behalf of healthcare clinics. We save clinics up to 40 hours of calls every week over existing outsourced human solutions. Compared to the existing solutions for benefits verifications: - We're faster -- by default, we have a turnaround of 24 hours compared to typically a 3 day turnaround for competitors - We can reach more payors -- as long as they have a phone line, we can support calling them for benefits. There's quite a few payors in both medical and dental (e.g. Seledent) that have yet to offer a digital retrieval of benefits - We're reliable and consistent -- there is no person-to-person variation or question skipping when it comes to working with software

Founders

  • Alan LiuCEO/Founder

    Alan is the CEO and co-founder of Health Harbor. As a technical CEO, He has five years of previous software experience in AI at Meta and Nuro. While building a hearing aid for himself at Yale, his experiences with medical insurance shaped his conviction to improve the billing process for doctors and patients. Outside of Health Harbor, Alan is an aspiring sushi chef.