Berry
Winter 2023 · Active
Scale customer success and onboarding with AI
Location: San Francisco, US
Founded: 2023
Team size: 8
About
Berry offers an AI CSM that scales customer success for SaaS companies.
Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale.
Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.
Founders
Yan FuFounder
17 years of experience in engineering leadership; a 3-time startup CTO; shipped Sony’s cloud products to hundreds of millions.
Ann ChanFounder
Ann Chan is the Co-founder & CPO of Berry. Prior to Berry, Ann drove Facebook’s user growth and was one of the first PMs that helped launched Meta's first smart AR glasses. She previously co-founded a grocery e-commerce startup and started her career as a UX designer. Originally from Hong Kong, Ann studied Economics at University College London, before moving to the bay area.